Al-Futtaim employs in excess of 44,000 people, operates through more than 200 companies and represents more than 225 international brands across industries as diverse as retail and wholesale trading, distribution, real estate development, leisure and hospitality, insurance and financial services. The group has significantly expanded its business operations in recent years through a strategic acquisition plan and has entered a number of new territories, increasing its footprint beyond the GCC and Greater Middle East to encompass Africa, South East and North Asia, Australasia, East Africa and Europe.
Entrepreneurship and rigorous customer focus has enabled Al-Futtaim to grow its business by responding to the changing needs of the customers and societies in which it operates. Al-Futtaim is committed to offering customers an unrivalled choice of the world’s best brands with exceptional standards of customer service and after sales support.
Structured into four operational divisions; automotive, financial services, real estate and retail, Al-Futtaim maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. This benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work.
The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.
The foundation of Al-Futtaim’s retail network was established in the early 1990s with the launch of the internationally renowned and popular IKEA, Marks & Spencer, Toys R Us and ACE franchises in the UAE.
Representing some of the world’s most popular international brands, Al-Futtaim’s retail network extends throughout the UAE, GCC and North Africa and has a significant presence in Singapore and Malaysia following the acquisition of The Robinson Group in 2008.
In 2012, Al-Futtaim acquired a shareholding in Royal Sporting House, which is active in distribution, direct retail stores and shop-in-shops. The Singapore-based fashion, sports and lifestyle retail giant has 600 stores and many additional points of sale are spread around the world with over 399 in South East Asia, over 74 in the Middle East and over 126 in the South Pacific region.
Since 1924, ACE has been the world’s local home improvement store committed to delivering quality, friendly and helpful service. Established in Dubai in 1991 by Al-Futtaim group, ACE now trades in six locations in the UAE including its flagship stores in Dubai Festival City and Yas Island, Abu Dhabi – and other stores in Sheikh Zayed Road (Dubai), Mina Road (Abu Dhabi), Al Wahda Street (Sharjah) and Bawadi Mall (Al Ain).
All ACE stores offer a wide selection of Outdoor lifestyle, Gardening, Homeware, Paint & Décor, DIY, Automotive and Pet care products. With more than 25,000 great products, ACE offers world-class brands such as Karcher, Black & Decker, Makita, Clark & Kensington, Weber, Gardena and Leisuregrow. ACE also has a popular value range, which has a host of quality products at everyday low prices.
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