Reservation Supervisor

Posted on January 12, 2017 10:53 AM

Job Description

Reservation Supervisor – InterContinental Hotels Dubai Festival City (

Job Number:



Do you see yourself as a Reservation Supervisor?

What’s your passion? Whether you’re into scuba diving, golf or dancing the tango, at IHG we’re interested in you. We love people who apply the same amount of passion and precision to their jobs as they do to their hobbies – people who put our guests at the heart of everything they do. And we’re looking for more people like this to join our friendly and professional team.


The InterContinental Hotels Group (IHG) properties in Dubai Festival City consist of three hotel brands and a golf course. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the 18 hole championship Al Badia Golf Club.  In addition to over 1000 bedrooms, the four properties boast a selection of high quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the luxurious Spa InterContinental, state-of -the-art gymnasium facilities, and swimming pool facilities.


We are looking for confident, sophisticated and internationally-minded people to join over 1200 colleagues who are committed to maintaining the highest standards of luxury, quality and service which define our company.  We value the passion and enthusiasm of our colleagues, and encourage you to share your passion when you work with us.


At the moment we’re looking for a Reservation Supervisor to join our energetic, enthusiastic and passionate team at InterContinental Hotels Dubai Festival City.

Under the direction of the Reservations Manager, the Reservations Supervisor is responsible to record and process, efficiently and accurately all reservations for groups, aircrews and tour series in order to meet the hotel targets, while, working closely with different stakeholder such as Front Office, Event Sales, Revenue and Finance.

In return we’ll give you a competitive tax-free financial and benefits package, hotel discounts worldwide and the chance to work with a great team of people.


You’ll join a team passionate about delivering memorable experiences that make our guests feel special, making InterContinental Hotels Dubai Festival City a great place to work. Most importantly, we’ll give you Room to be yourself


So what’s your passion? Please get in touch and tell us how you could bring your individual skills to IHG.  To find out more about us or any other jobs with IHG please look at


We are an equal opportunities employer.



The ideal candidate for this position should have the passion for hotel environment, enthusiastic to work in and with a team, accurate and result driven.  Customer driven, meticulous and has high attention to details.  Clear communication both verbal and written, has the skills to develop and foster beneficial relationships.  Ambitious and eager to learn, grow and further develop own career.  Has high level of common sense and skills of problem solving and decision making.  Culturally adaptable and is able to anticipate the guests’ needs.


–  Diploma / degree from a university or hotel school preferably in tourism / hotel management.

–  Proficient in oral and written English and preferable a 2nd language.

–  Minimum 2 years experience in a similar capacity in a 5* hotel

–  Delphi and Opera experience

–  Arabic Speaker is preferred but not required



: Reservations Sales Agent

Primary Location

: IMEA_MiddleEast-United Arab Emirates-DU-Dubai

Feb 11, 2017, 12:59:00 PM

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